Last updated: 10 November 2026

Who we are

This website is operated by Partner (Guangdong) Supply Chain Management Co., Ltd. under the ULTAC brand. If you have questions about this notice or information provided to us, please contact [email protected].

Information you provide

When you submit a business enquiry, we ask for information such as your name, company, business email, buyer type, product category, quantity, destination country, end-user category, intended use and project requirements. The form also includes an end-use declaration.

Please provide only information relevant to your enquiry. Do not include classified information, identity documents or unnecessary personal information in the initial form.

How we handle enquiries

Website enquiries are delivered to our business email account and handled by our sales team. Enquiry information is entered into our company CRM for business follow-up. We use it to respond, clarify requirements, prepare quotations and maintain customer relationships. Where relevant, we also clarify the proposed destination and end use.

We do not forward enquiry information to suppliers or other external businesses for their own use. This is separate from the technical service providers that help us operate the website, deliver email and manage our systems. Submitting an enquiry does not create an order or guarantee export approval.

Website and communication services

The website uses Independent Analytics and loads services from Google Ads, Cloudflare Insights and Crisp. Depending on their configuration and your interaction with the site, these services may process technical and usage information, such as browser or device details, pages visited, online identifiers and chat content. Advertising and analytics services may use cookies or similar technologies.

If you contact us through email or WhatsApp, those services also process information under their own privacy notices. External services have their own privacy practices.

Retention

We retain enquiry and customer records for as long as reasonably needed for business follow-up, the customer relationship and applicable legal obligations. Retention depends on the nature of the records and applicable requirements.

Questions and requests

You may contact [email protected] to ask about information you have provided or request correction or deletion. We will review requests in light of the information concerned and applicable requirements. Please identify the relevant enquiry without sending unnecessary identity documents.

Updates

We may update this notice when the website or our handling of information changes. The current version and its update date will be shown on this page.